Guru Games Rules

Guru Games is a promotional rewards platform operated by GuideGuru. These rules govern participation in all Guru Games campaigns, prize promotions, sticker hunts, QR hunts, reward campaigns and future Guru Games activities.

1. Eligibility

Participants must have a valid GuideGuru customer account.

Certain campaigns may require an active Member+ subscription. Where this applies, it will be clearly stated on the campaign.

GuideGuru reserves the right to verify participant eligibility before awarding prizes.

2. Campaign Variations

Guru Games campaigns may include:

• QR code hunts
• Sticker hunts
• Digital reward campaigns
• Business-sponsored promotions
• Location-based challenges
• Treasure hunts
• Loyalty reward campaigns
• Future campaign formats introduced by GuideGuru

3. Rewards and Prizes

Rewards may include:

• Cash prizes
• GuideGuru Wallet credits
• Discount vouchers
• Gift cards
• Business-sponsored products or services
• Promotional items
• Other rewards announced by GuideGuru

Rewards are subject to availability and may be substituted where necessary.

4. Verification

GuideGuru may verify:

• Account ownership
• Campaign participation
• Location information
• QR scans
• Claim records
• Prize eligibility

Prizes may be withheld until verification has been completed.

5. Fraud Prevention

The following actions are prohibited:

• Creating multiple accounts
• Using another person's account
• Sharing QR codes
• Manipulating campaign systems
• Tampering with stickers or QR codes
• Using software or automation tools to gain an advantage
• Submitting false prize claims

GuideGuru may immediately disqualify participants involved in fraudulent activity.

6. Business Sponsored Campaigns

Some Guru Games campaigns may be sponsored by participating businesses.

Sponsors remain responsible for providing rewards they have agreed to sponsor.

GuideGuru reserves the right to remove sponsors that fail to honour campaign commitments.

7. Claim Deadlines

Campaigns may have claim deadlines.

Prizes not claimed within the specified period may be forfeited.

GuideGuru reserves the right to reissue unclaimed rewards.

8. Campaign Changes

GuideGuru may modify, suspend or cancel campaigns where necessary.

Reasons may include:

• Technical issues
• Fraud
• Safety concerns
• Sponsor withdrawal
• Operational requirements

9. Publicity

By accepting certain prizes, winners may agree to reasonable promotional use of their first name, area, photographs or prize information unless prohibited by law.

GuideGuru will never publish sensitive personal information without consent.

10. Limitation of Liability

GuideGuru is not responsible for:

• Lost prizes
• Technical failures
• Network interruptions
• Third-party sponsor actions
• Incorrect participant information
• Delayed claims

11. Final Decisions

GuideGuru's decisions regarding campaign administration, eligibility, verification and prize awards are final.

12. Contact

Questions regarding Guru Games may be directed to:

GuideGuru
Email: info@guideguru.co.za